Customer Service
- Contact
- General information
- Delivery and time
- Payments & Cards
- Exchange Service
- Newsletter
- Updating account information
Contact
If you have any questions regarding our online shop, you can always contact us on:
Phone: + 45 2533 7328
Mail: info@designletters.dk
Weekdays 9 – 17
General information
You will find a lot of information in the menu ”Terms & Conditions” regarding, cookies, return, payment etc. Please read these before shopping on www.designletters.com
Delivery and time
Freight and delivery.
We ship orders worldwide
You can choose from three different kind of freight
If your delivery has any errors, Design Letters of course pay for the return
If you regret your buy on designletters.com you can send the package back, but you are responsible for the return and payment of this .
Delivery time: 1 -3 work days.
Delivery time:
At Design Letters we urge to give you the best customer service. We do our very best to ship our orders as quick as possible. We aim to make sure that you have your package within 1-3 days, however small delays can occur . You are always welcome to contact us for information regarding your order. In the unlikely event that any problems should arise we will of course contact you.
If you have any questions regarding our online shop and your order, you can always contact us on:
Phone: + 45 2533 7328
Mail:info@designletters.dk
Payments & Cards
When you shop on designletters.com you can pay with the following cards:
Visa/Dankort
Visa
Visa Electron
Mastercard
American Express
JCB
Maestro
Exchange service
We provide a 30 days exchange policy. You pay for the costs concerning the exchange. Please see our terms & conditions for more specific informations regarding exchange, broken items, returns.
Or contact us on:
Phone:+ 45 2533 7328
Mail:info@designletters.dk
Newsletter
Be the first to receive all our news, special offers and invites. Register to our newsletter. You can always unsubscribe.
Updating Account Information
On Designletters.com you can create your personal account in order to make your shopping easier. All your informations are kept securely and will not be misused in any way. You can always update your profile with new information or delete your account. Just go to www.designletters.com/customer/account/login