Here you will find the frequently asked question.
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Return
Claims
Refund
Exchange
Follow your order
Cancellation
Sold out items
SSL Encryption
Change of address
Prices
Create a user account
Delivery time
Delivery costs
Delivery to parcel shop
Your parcel's shipping status
I have received a wrong item
Payment with credit card
VAT
My orders
Create a user account
My information
How to delete an account?
Newsletter
Change password
Redemption
Conditions when redeeming