Faq
Here you will find the frequently asked question. Can’t find what you’re looking for? Send an e-mail to info@designletters.dk.
Return and Refunds
Return
Claims
Refund
Exchange
ORDER
Follow your order
Cancellation
Sold out items
SSL Encryption
Change of address
Prices
Create a user account
SHIPPING AND DELIVERY
Delivery time
Delivery costs
Delivery to parcel shop
Your parcel's shipping status
I have received a wrong item
PAYMENT
Payment with credit card
VAT
MY Design letters
My orders
Create a user account
My information
How to delete an account?
Newsletter
Change password
PROMOTION CODES
Redemption
Conditions when redeeming